Allyson Lewis has put together an essential top 10 list on the Morningstar Advisor web site.
“One of the simplest ways to implement better business practices is to quit holding on to bad business practices. If you want to be more successful, then take a long hard look at your daily activities and make the decision to remove any bad habits that may be holding you back and hurting your business.”
We could not agree more. In working with our clients we frequently discover that they have not always made bad technology purchasing decisions (nor are they unintelligent folks) – they just have bad habits around process and workflow. This often generates responses in our discovery questionnaire like “[insert program name here] just does not work for us” or “we are probably not using more than 10% of this program”.
A painful component of changing a bad habit is that it is change, and it means learning something new. While we love to learn, I equate changing a habit to quitting smoking or skipping your morning coffee. Yes, that is not easy and may make some feel prone to anger. However, in fixing bad habits, we also create new positive outcomes, both intangible (I feel better about handling these tasks) and tangible (we are printing less paper and this now only takes 15 minutes).
Read the article by Ms. Lewis here.
